Not an actual patient. Model is used for illustrative purposes only.

The Valeant Coverage Plus Program (VCPP) is available to ensure eligible* patients have access to DEMSER (Metyrosine) Capsules. Coverage Plus representatives will assist with:

  • Enrolling you in the VCPP
  • Identifying the best cost saving options based on your insurance coverage and financial needs
  • If requested, informing you of when you will be receiving your medication from VCPP, which will replace your need to have prescriptions filled through a retail pharmacy. Medicine will be delivered directly to your home

For more information, call a Coverage Plus representative at 888-607-7267 Monday-Friday, 8:00 AM to 6:00 PM Eastern Time.

*Click here to see the eligibility requirements.

Eligible* patients will pay no more than $25 per month in out-of-pocket costs on their monthly prescription of DEMSER.

For more information about eligibility criteria and how the VCPP Co-Pay Savings Offer works, call a Coverage Plus representative at 888-607-7267 Monday-Friday, 8:00 AM to 6:00 PM Eastern Time.

When patients need help paying for DEMSER:

Pheochromocytoma Patient Assistance Program (PPAP): may provide eligible patients with DEMSER therapy at no cost for up to 6 months, and may be renewed

To learn more about how the VCPP can help with alternative financial assistance programs, please call 888-607-7267 or simply download the VCPP enrollment form from this website and talk to your doctor. Eligibility requirements apply.

Patient enrollment in the PPAP will be reviewed each calendar year. Renewal will depend on financial status.

I have commercial insurance.

Patients with commercial insurance may want to consider the co-pay savings offer. Eligible patients will pay no more than $25 per month in out-of-pocket costs on their monthly prescription of DEMSER.

I am underinsured or still have difficulty paying for my DEMSER in spite of having insurance.

Patients who are underinsured (e.g., high copays, insurance provider does not cover DEMSER, etc.) may want to consider the co-pay savings offer. Eligible patients will pay no more than $25 per month in out-of-pocket costs on their monthly prescription of DEMSER.

I have no prescription drug coverage.

Patients with no prescription drug coverage may qualify for the Pheochromocytoma Patient Assistance Program (where eligible*† patients pay $0 in out-of-pocket costs on their monthly prescription of DEMSER). For more information, call a Coverage Plus representative at 888-607-7267.

I am a low income patient.

Low income patients may qualify for the Pheochromocytoma Patient Assistance Program (where eligible*† patients pay $0 in out-of-pocket costs on their monthly prescription of DEMSER).

For more information, call a Coverage Plus representative at 888-607-7267.

If you are still unsure about which option may be best for you, call the Valeant Coverage Plus Program at 888-607-7267 Monday to Friday, 8:00 AM to 6:00 PM Eastern Time

*Eligibility Requirements: This offer is not valid for any person eligible for reimbursement of prescriptions, in whole or in part, by any federal, state, or other governmental programs, including, but not limited to, Medicare, Medicaid, TRICARE, Veterans Administration or Department of Defense health coverage, CHAMPUS, the Puerto Rico Government Health Insurance Plan or any other federal or state health care programs. These patients may qualify for alternative financial assistance. All patients must be a legal US resident and be treated by a US provider. For more information, call a Valeant Coverage Plus representative at 888-607-7267.

Patient enrollment in the PPAP will be reviewed each calendar year. Renewal will depend on financial status.

Enrollment Is Easy

To get started, download the Valeant Coverage Plus Program (VCPP) enrollment form and follow the simple steps below. The process is the same whether you are starting DEMSER for the first time or are currently on treatment.

Step One Image

STEP 1: Download and Complete Enrollment Form

The patient and doctor complete the appropriate sections on the enrollment form

Step Two Image

STEP 2: The Doctor Prescribes DEMSER

The doctor attaches a valid prescription to the enrollment form and has a choice of submitting to VCPP in one of two ways:

  • Faxing to 855-735-4624; or,
  • Mailing to:
    Valeant Coverage Plus Program
    PO Box 220667
    Charlotte, NC 28222-0667

If the patient does not hear back from VCPP in a week of submitting a completed form, the patient should follow up with the doctor’s office

Step Three Image

STEP 3: VCPP Gets to Work

Your Coverage Plus representative:

  • Researches insurance coverage and determines which VCPP assistance options are right for the patient
  • Calls the patient to complete the enrollment
Step Four Image

STEP 4: Delivery Is Scheduled

  • Medication is delivered to the patient's home 5-10 days after enrollment is complete
  • Patients should make VCPP aware if the medication is needed urgently. VCPP may be able to provide medication while enrollment is waiting approval

Once the enrollment form is received, a Coverage Plus representative will help determine which is the best financial option for you. After the your situation has been evaluated, you will be contacted to complete the enrollment; the VCPP will then arrange for shipment of DEMSER directly to your home.

Information provided will always be kept confidential. Valeant offers the Coverage Plus program in compliance with patient privacy regulations (HIPAA).

Enrollment in the program is effective from the date of approval through the end of the calendar year (January 1 through December 31). Patients will automatically be enrolled in the program for the next calendar year (January 1 through December 31) unless they decide to opt out of the program or their insurance coverage changes.

Q: How do I enroll in the Valeant Coverage Plus Program (VCPP)?
A: You can download an enrollment form from this website, complete your portion, and bring the form to your doctor. He or she will complete and submit the form, and then a Coverage Plus representative will call you.
Q: What if I don't have a prescription?
A: You will need to visit your doctor. If he or she decides to prescribe the medication, the doctor can complete and submit an enrollment form.
Q: Does VCPP answer specific questions about DEMSER or about my condition?
A: If you have questions about DEMSER or your condition, speak with your doctor.
Q: What happens if I am running low on DEMSER and VCPP hasn't called me to reschedule my refill shipment?
A: Contact the VCPP by telephone at 888-607-7267. Coverage Plus representatives are available to assist you from
8:00 AM to 6:00 PM (Eastern Time) Monday through Friday.
Q: What should I do if I need to contact VCPP during the off hours or holidays?
A: If you are calling outside of normal business hours, please leave your name, number, and a message so that one of the VCPP representatives can return your phone call the next business day.
Q: Can I contact VCPP after receiving the initial shipment of DEMSER?
A: Yes. Some reasons to get in touch with the VCPP include changing the mailing address for DEMSER shipments, reporting shipping-related damage or delays, or updating insurance arrangements.
Q: Can healthcare professionals contact VCPP after the patient receives the initial shipment of DEMSER?
A: Yes. Some reasons to get in touch with the VCPP include changing the prescription dose or patient instructions.
Q: What should I do if I am not available to sign for shipment or if I need an emergency supply?
A: Contact VCPP and explain the situation and ask for assistance.
Q: Who files the claim with my insurance company?
A: Once VCPP starts sending you DEMSER, they will also send the claim to your insurance company.
Q: Will I have to call VCPP every month to arrange for my shipment?
A: No. Once you are enrolled in the program, you have the option of authorizing VCPP to automatically send you DEMSER every month, up to your prescription refill limit, until or unless you contact VCPP to notify them that your therapy is stopping.
Q: What if I already have a prescription?
A: Just call VCPP and we will contact your local pharmacy to arrange transfer of the prescription.
Q: Am I eligible for the program?
A: Patients ineligible for the VCPP Program include those enrolled in Medicare, Medicaid, VA/DOD (Tricare), the Indian Health Service, or any other federally or state-funded healthcare program, or where prohibited by law, or whose commercial healthcare insurance providers prohibit the use of select specialty pharmacies. Additional terms and conditions apply. For more information, call a Valeant Coverage Plus representative at 888-607-7267.

*Eligibility Requirements

This offer is not valid for any person eligible for reimbursement of prescriptions, in whole or in part, by any federal, state, or other governmental programs, including, but not limited to, Medicare, Medicaid, TRICARE, Veterans Administration or Department of Defense health coverage, CHAMPUS, the Puerto Rico Government Health Insurance Plan or any other federal or state health care programs. These patients may qualify for alternative financial assistance. All patients must be a legal US resident and be treated by a US provider. For more information, call a Valeant Coverage Plus representative at 888-607-7267.

INDICATION

DEMSER® (metyrosine) is used for the treatment of patients with pheochromocytoma, a tumor of the adrenal glands, to:

  • prepare patients for surgery,
  • manage patients when surgery cannot be performed,
  • treat patients long-term who have malignant pheochromocytoma

IMPORTANT SAFETY INFORMATION

Do not use Demser if you are allergic to metyrosine, its active ingredient.

Life-threatening high blood pressure and/or life-threatening abnormal heart rhythms may occur during anesthesia and surgery. If you are planning to have surgery under anesthesia, be sure to let your surgeon and anesthesiologist know that you are taking Demser.

Demser may add to the sedative effects of alcohol and other medicines that affect the central nervous system such as hypnotics, sedatives and tranquilizers.

If you have liver or kidney disease, your doctor may order periodic laboratory tests if you take Demser for a long period of time.

Be careful when engaging in activities requiring mental alertness and motor coordination such as driving a motor vehicle or operating machinery since a common side effect of Demser is moderate to severe sedation.

It is important to drink a lot of water while you are taking Demser.

Demser can add to certain side effects of medications known as phenothiazines, or to the medication known as haloperidol. These side effects may include movement disorders and/or muscle spasms. Tell your doctor about all medications that you take.

The most common side effect to Demser is moderate to severe sedation. Other commonly reported side effects are drooling, speech difficulty and tremor in approximately 10 percent of patients, occasionally accompanied by trismus (lockjaw, a difficulty opening or closing the mouth) and Parkinsonism. Anxiety, depression, hallucinations, disorientation, and confusion may occur. Diarrhea occurs in about 10 percent of patients and may be severe.

You are encouraged to report negative side effects of prescription drugs to FDA.
Visit www.FDA.gov/medwatch or call 1-800-FDA-1088.
» Click here for Prescribing Information